At Ennisance we offer unique, distinctive and luxurious home decor. Historic handicrafts are our speciality and creating bespoke interiors our passion, whether it is Art Deco, Art Nouveau or Chinoiserie. Distinctive handicrafts items add soul into any space, be it old or modern.

Delivery and returns

Delivery options

Your purchase will be shipped in environmentally friendly packaging. Orders in the European Union are shipped via DHL. All shipments that are sent by Ennisance, are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.
Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

We process and send orders during our main service hours, Monday to Friday, from 8:00 am till 5:00 pm CET. (with the exception of Swedish public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.

Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination:
As soon as we have shipped your order you will receive an email stating the tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

 

Return policy

We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can return any purchases (including reduced items) within 30 days of receipt. Please note that bespoke and custom-made items are not entitled to be returned, unless they are faulty.

Please contact our customer service

 

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We look forward to continuing the conversation about our products and services.

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